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Legal

ArenaThemes.com(ArenaThemes) here by grants you a revocable, non-transferable and non-exclusive license to use the web extensions and other products sold through our web site by ArenaThemes (the “products”) in accordance with these Terms of Conditions (the “license”) issued by ArenaThemes.com

Copyright Notice

This website and its content is copyright of BitCode Technology JSC. as ArenaThemes. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

a) You may print or download to a local hard disk extracts for your personal and non-commercial use only

b) You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

All graphics, text, content and/or code sources on our websites are protected by copyright law and international treaties. They may not be copied without the express permission of ArenaThemes. ArenaThemes reserves all rights for the material described above.

Re-use of any of content and graphics for any purpose without our permission is strictly prohibited.

Disclaimer

ArenaThemes reserved the right to not be responsible for the information written and/or submitted through ArenaThemes.com website. ArenaThemes do not accept any form of claim for damage caused by use or read of the materials, content and graphics on http://www.arenathemes.com website.

Use of this website shall be made subject to the laws of VietNam which shall exclusively govern the interpretation, application and effect of all permissions, exclusions, licenses, policies, and conditions of use set out in this website.

The Courts of Vietnam shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with, this website and its use. Both parties hereby consent to the admissibility of electronic evidence before the Courts of Vietnam.

Unlimited Usage Granted

All our Theme Package come with Unlimited Domain Uses.

Ownership

You are authorized to make any necessary modification(s) to our products to fit your purposes. You may alter the products code for your own use. But is strictly prohibited to distribute the original products code or your modified products code without the written permission of BitcodeThemes.

Refund Policy

All purchases at BitcodeThemes.com / BitcodeThemes.mu are covered by our “7 days Money Back Guarantee Policy”. Usage of our products for 7 days, will ensure of our high quality Themes or extensions. If you’re not satisfied with your theme and/or extension, we will try our very best to help you as much as possible. In case our templates or extensions get any issue that we cannot help, we will refund the full price you paid immediately. Please read the guidelines governing the refund policy:

  • Refund is not applicable if there is no issue that we cannot help.
  • Refund is not applicable after 7 days since the date of your membership purchase.
  • Refund is equal the order total minus the discount (if any).
  • Refund is not applicable on PSD files ($41) and add-on services (such as theme installation, custom development works, consulting works and any order services we provide).
  • Refund is not applicable on membership renewals.
  • WooCommerce template is not applicable to WooCommerce Community and WooCommerce Enterprise. Refund is not applicable in the case of buying WooCommerce template for WooCommerce Community using.
  • Refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.

Product Not-As-Described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

Major Defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Department. We keep the right to rectify the error or defect within 72 hours (exclude Sartuday and Sunday). Please note that our technicians can request temporary access to your server in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.

Buying subscription (for membership of clubs): within 7 days from the subscription is completed:

  • Refund 100%: Without downloaded Product
  • Refund 50%: With 1 downloaded Product
  • No-refund: With > 2 downloaded Products
  • Refund is not applicable on membership renewals

BitcodeThemes reverses the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund.

Delivery

After we have successfully received your payment, your membership information will be emailed to the address that you have provided during the sign up process. It normally happened within minutes. If you do not receive this information in 24 hours from you completed sign up process please contact us support(at)bitcodethemes(dot)com. With this information you can access the member area section to download our products and access our Forums

Unauthorized Use

You may not, duplicate on CD or diskette or website as a method of reproduction in any kind. If you are interested in reproducing or modifying our templates, please contact us for written consent.

All template XML copyright data must remain as is when purchased, you agree not to edit this information in any way. All of our templates are subject to copyright and intellectual property laws, you may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.

Modifications

Our themes are created for development – this means that images, colors, fonts, layouts and anything else related to the design of our themes can be changed or modified.

Warranty and Support

BitcodeThemes offers these templates and designs ‘as is’, with no implied meaning that they will function exactly as you wish or with all 3rd party extensions/products. Further, we offer no support via email or otherwise for installation, customization, administration of Magento E-commerce itself. Private customer forums are available at our Forums. BitcodeThemes.com does not commit to monitor these forums, but we reserve the right to respond and answer questions.

BitcodeThemes does not warranty or guarantee these templates in any manner. We cannot guarantee they will function with all 3rd party extensions/products or web browsers. Browser compatibility should be tested against the demonstration templates on the demo server. Please ensure that the browsers you use will work with the templates as we can not guarantee that BitcodeThemes themes will work with all browser combinations.

Introduction

BitcodeThemes is the ultimate name to compute with commitment and protection of our valued customers privacy. Your privacy is essentially important to us and we consider it as one of the most vital elements of our business and it´s success. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this web site.

Naturally, if you are not happy with this Website Privacy Policy you should not use this website.

By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other web sites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Types of Information Collected

We retain two types of information:

– Personal Data

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, and telephone number. Such information is only collected from you if you voluntarily submit it to us.

– Non-Personal Data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Purposes for which we hold your Information

– Non-Personal Data

We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organize our website.

– Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. We don’t use cookies. However, Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once We have given permission for them to set cookies for advertising.

– Personal Data

We will process any Personal Data you provide to us for the following purposes:

A. To provide you with information you have requested;

B. To contact you if required in connection with your query or to respond to any communications you might send to us;

C. To send you the BitcodeThemes Newsletter or Event Alerts.

Disclosure of Information to Third Parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website.

The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fullfil your order (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Links

This Web site contains links to other sites. Please be aware that We are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us info(at)bitcodethemes(dot)com

Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.